Frequently Asked Questions (FAQs)

Who are Myanmar Hotels Booking?
Myanmar Hotels Booking is Myanmar number one accommodation only booking website and main office in Myanmar.

Why should I book my hotel with Myanmar Hotels Booking Service?

• You can book up to a whole year in advance or right up until the moment of your stay.
• You can book online or over the telephone.
• We can confirm availability immediately whether booking online or via the telephone - we send you an email to confirm you booking.
• We don't charge you a booking fee, cancellation fee or modification fee.
• We don't take payment from you, we simply use your credit card details to secure the room and you pay the hotel on departure.
• The price you see on the website is the price you pay - there are no hidden extras in our prices.

Making a booking

How can I make a booking?
Bookings can be made online or over the telephone. Reserving a room online is the quickest method of making a booking. Sometimes a small number of properties featured such as smaller guest houses, cannot offer a lot of online availability due to the risk of overbooking. This means that we can still offer you the great value prices, but you may need to telephone us to make the booking instead.
Any special requests you make online are sent to the hotel but cannot be guaranteed. If you have any additional questions or specific requests you will find our call centre to be most efficient. All the prices you see on the website are the same online as they are over the phone; you simply pay for the phone call.

Do I get charged a booking fee?
No, our service is completely free - we'll never charge you.

Is there a time limit on when I can make a reservation?
No, you have the option of making a reservation up to a year in advance or 5 minutes before your arrival date.

What happens to my hotel if my flight is delayed?
If your flight is delayed please contact us immediately with your hotel reservation details and we will contact the hotel on your behalf to explain your situation and amend your booking details if required, we cannot guarantee the hotel will not charge you if inside the hotels cancellation period, however our team will do all they can to help assist you.

Confirmation of my hotel reservation

What happens when I make a reservation?
Once you have chosen the accommodation you would like to book and ensured that your arrival date and length of stay is correct you will be asked to provide a few personal details as well as credit card details to allow us to secure your room. As soon as you have confirmed your booking we will provide you with a unique booking reference which also be emailed to you using the email address you provided at the time of booking.

Do I need to confirm my booking directly with the hotel?
You are not required to confirm your reservation with the hotel. Once you make a reservation our system automatically sends you and the hotel an email to confirm the booking and the hotel also receives a fax confirmation of your booking.

How long does confirmation take?
Confirmation of your booking should be instant whether booking online or by telephone and you will receive an email confirming all your booking details. This email should be with you within 24 hours of making a reservation.

What should I do if I don't receive email confirmation of my booking?
If you don't receive email confirmation please contact us using the link below with your booking reference number. If you cannot find your booking reference number you can provide us with your name and arrival date along with the hotel name and we will resend your booking confirmation email to you.

Does the credit card holder have to be present at check-in?
No. The credit card used at the time of making your reservation is only used to secure your booking. You can pay using the same, a different card or by cash at the hotel.

Changing or cancelling a reservation

What is the cancellation policy for hotels on the Myanmar Hotels Booking website?
The cancellation policies for each hotel featured on can vary so please ensure you check the details when booking. The hotels cancellation policy can be found on the hotel details page and on your booking confirmation email.

Can I cancel or amend my booking?
Yes, and providing you make any cancellations or amendments in accordance with the hotel's policy you will not be charged.

How do I cancel or amend my booking?
If you want to cancel or amend your booking you can contact our dedicated customer support team. You can find all our contact details on the Contact Us page.

Prices and Payment

Do I make payment with you or the hotel?
Myanmar Hotels Booking Service will never debit your card. Most of the hotels featured on the site require you to pay in full either on arrival or departure; your card details are simply taken to secure your booking.
Each hotel's individual cancellation policy will inform you whether they require a deposit or full pre-payment.

Why do you take my credit card details if you do not charge my card?
Although Myanmar Hotels Booking Service will never take payment from you, we do need to take your credit card details to secure your booking with the hotel.
The normal procedure is to pay the hotel on arrival/departure using a credit/debit card. Upon booking your card will usually be pre-authorised by the accommodation provider, however payment will only be taken if you fail to arrive at the hotel and you have not cancelled your reservation, or you fail to cancel your booking in accordance with the hotel's cancellation policy.
Some of our accommodation providers do offer special pre-pay rates that are often discounted more than usual. These rates will be charged to your card at the time of booking and cannot usually be cancelled or amended. Please ensure you check the properties cancellation policy before you book.

What currency will I have to pay in?
The currency which you make payment will be the currency of the country where your chosen hotel is located.

How to you calculate exchange rates?
Due to the fluctuating nature of currency exchange we are unable to quote a specific exchange rate. To find out the current exchange rate, we recommend that you check with your bank or a foreign exchange agent however these differ day to day and the price your bookings is confirmed at is what you will pay at the hotel, however AsiaRooms.com has no control over changing of exchange rates therefore you may find the exchange rate changes from your booking date to arrival.

What cards are accepted to secure my reservation?
The majority of all properties featured on Myanmar Hotels Booking Service accept all leading credit/ debit cards including Visa, MasterCard and American Express. Each property featured on differs, and many also accept other leading credit/debit cards. You can check which cards are accepted by the hotel once you are ready to book and proceed to the payment details.
If you experience any problems trying to make a reservation using your card please contact one of our reservation agents who will assist you in reserving your room.

Are the rates on your site per person or per room?
All rates advertised on are per room per night.

Is breakfast included in the rate?
Not all hotels will offer breakfast in their room rate. All rates vary greatly between each hotel, especially what is included in the offer price. For example, room only, bed and breakfast, dinner, bed and breakfast.
Each hotel is very clear on what the room rate includes. Once on the hotel's details page, each room type displayed will state what is included in the price you pay.

What should I do if my credit card number is correct but my card is not being accepted?
The majority of hotels featured on accept all leading credit/debit cards, however every hotel differs and it may be that the hotel you are trying to book does not accept the card you are trying to use.
You can check the cards types that the hotel accepts while on the booking form page, just below where you type your card details. Alternatively, please try using a different card or call us and one of our reservation agents will be able to assist you.

Do you charge a credit/debit card fee?
No. we do not charge any credit/debit card fees. We provide a completely free booking service. However, some hotels may charge credit/debit fees if using this method to make payment. You can enquire about extra fees with the hotel direct once reservations have been made or by contacting our call centre.

Food and Drink

Can I get Chinese food in Myanmar?
Chinese food in Myanmar is a term for styles of food originating in the regions of China, many of which have become extremely popular in other parts of the world - from Asia to the Americas, Australia, Western Europe and Southern Africa. Where there are historical immigrant Chinese populations, the style of food has evolved - for example, American Chinese cuisine and Indian Chinese cuisine are prominent examples of Chinese cuisine that has been adapted to suit local palates. In recent years, connoisseurs of Chinese have also sprouted in Eastern Europe and South Asia. The culinary Michelin Guide has also taken an interest in Chinese cuisine, establishing Hong Kong and Macao versions of its publication.

Can I get Muslim Halal food in Myanmar?
One of our visitors to our site asked whether it is easy to find a Muslim Halal food stall or restaurant in Myanmar. Although Myanmar is not a Muslim majority country, it is a multi cultural, multi religious country. Thus it is fairly easy, especially in large cities and towns, to find a Muslim Halal restaurant or food stall that caters not only the Muslim population, but also caters for the local non-Muslim population. Actually, contrary to outsiders' believe, Muslim food is quite popular among the local Burmese people.
Most of the shops that sell Muslim Halal food are small to medium size restaurants or food stalls. There are a few Muslim Halal restaurants that serve Chinese food, but they are not very popular, and only a few can be found even in a large city like Yangon (Rangoon). Most of the time, it is shops that serve traditional Indian and Muslim food that are popular among the local people. These small restaurants and food stalls serve traditional Indian and Muslim food such as nan, roti, prata, puri, dosai, mutton curry, potato curry, beef curry and kabab. These food are quite popular among local Muslim population as well as non Muslim Burmese. All cities and most large towns in Myanmar have Muslim food shops and restaurants.
Muslim Halal restaurants and food stalls in Myanmar usually do not put the regular Arabic Halal sign, except those few high end restaurants that serve foreign visitors. Most of the time, they just write down "786" on their sign board. This is "786" symbol is used as a substitute for Bismillah "In the name of Allah" or "In the name of God". This is a traditional sign used in South Asia, mainly in Pakistan, India, Myanmar and Bangladesh.
In large cities, like Yangon (Rangoon) and Mandalay, you can find Muslim Halal shops everywhere. In smaller cities and towns, it might be a little difficult to find one. However, if you could find a mosque, you will be able to find some Muslim Halal food stalls and small restaurants nearby. Just look for a mosque in any town. They are similar to the traditional Arabic style mosques everywhere in the world. Ask your taxi driver or trishaw driver to bring you to "Ba-li".
Muslin Halal shops will usually write the letter "786" in Myanmar numeral. It looks like this.